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Weekend Delivery Policy Deliveries are available in most major cities on Saturday and Sunday in China. If we are unable to arrange for delivery on Sunday and time permits we will setup for delivery on Saturday, including Birthday and Anniversaries. If Saturday or Sunday is not available, then the order will be delivered on Monday. You will be contacted first before rescheduling a Birthday or Anniversary gift for Monday. Flower Delivery Information If you order by 3:00 pm in the recipient's time zone, we can typically deliver the flowers the same day Monday through Friday. For same day service on the weekend please order by 1pm Saturday and 11am Sunday. To find out if the item is available for delivery the same day choose the state and delivery type and then it will show you the first available day for delivery. Specific Times We are unable to guarantee delivery at a specific time, but we are normally able to deliver within four hours on orders where our express delivery option is available during checkout. If your item is not delivered within 4 hours we can credit your expedite fee back to your account. Delivery Times: Normal delivery times are 9am-8:30pm daily for orders going to a business, 6pm for orders to a residence, hotel, or hospital, and 2pm for orders going to a high school. During major holidays such as Valentine's Day and Mother's Day our florists operate extended hours and delivery times are 8am-9pm. Shipped Products Delivered on a Specific Day China-flower-shop.com guarantees that your gift will arrive by the delivery date. Occasionally the item arrives through the carriers early, and we are not responsible for orders delivered early. High Schools High schools do not accept deliveries for students. Please send teacher's gifts to the high school and any student orders to their residence. Orders to high schools should be placed early because they usually must be received by 2pm. Rural Routes and Remote Locations We occasionally have trouble delivering to some rural routes and will contact you if service is unavailable. In some cases, delivery to such rural areas is available for an additional fee; we will contact you if such a situation arises. If no one is home Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery. Service Fees For florist delivered products the service fee and starts at $7.99. The actual price will be calculated and shown before checkout and depends upon factors such as delivery date, if the order is expedited, item, etc. Incorrect Addresses If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. JustFlowers.com is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase. Canceling an Order Florist Delivered Products: Shipped Products: Pricing: Prices shown below product images do not include our shipping and service fees. Prices below the small image are the base price for the item. Many products are available in Regular, Deluxe, and Premium sizes that you can upgrade to. Pricing for Holidays: Some items increase in price around major holidays. If the price increases for the holiday you will notice the change when you choose a date that is near a major flower holiday. If the price does not go up then the item does not increase in price for the holidays. Prices normally only increase from Feb 2nd until a few days after Valentine's Day. Price Change: Some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item(s)'s paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item(s). We will contact you if such a situation arises. Card Messages: The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order. Recipient May Be Contacted In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery. Request To Leave Item at Door The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. Justflowers.com cannot be held responsible for missing or faulty product due to this special request. Recipient Refusal of Delivery If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift. Spring Festival(Chinese New Year) Delivery Policy Deliveries are available in most cities on Spring Festival Holidays in China. Please place your order two days in advance. Thank you. Mother's Day Weekend Delivery Policy Deliveries are available in most cities on Saturday and Sunday in China. If we are |
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